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We have seen fantastic results in pets switching from ordinary pet food to our fermented food. Unlike any other diet, the nutritional value of pet food was enhanced during the fermentation process. New vitamins
No.940, Lorong Perindustrian Bukit Minyak 7,
Taman Perindustrian Bukit Minyak,
14100 Simpang Ampat, Pulau Pinang.
+6019-5711288
Joyess.info@gmail.com
Frequently Ask Questions
Do you have a question about your subscription, a recent order, products, shipping or you want to suggest a new magazine? Here you can find some helpful answers to frequently asked questions (FAQ).
To find out more information regarding the health benefits of each product, you can refer to our product page below and read more about the product that you are interested in. There will be a description of health benefits of each product there.
Should you have any enquiries, you can contact us at Joyess for more information.
You can reach us via email or phone call. The contact details are in +6019 571 1288
Fermentation can slightly alter the protein structure of food. It’s possible that your pet will not be allergic to feeding fermented protein pet food compared to non-fermented protein pet food. Our fermented pet foods are formulated to create a healthy gut for pets. It is easier for pets to digest the food by naturally breaking down nutrients. However, we recommend to sample and test to ensure your pet does not have a reaction. If served for 3-5 days without a reaction, it’s likely safe to feed.
Dogs and cats are often fed the same food for months or years, a sudden food change makes it difficult for their digestive systems to adapt. It’s important to introduce new food moderately as going slowly will give your dog or cat time to adjust to their new food and will also lower the possibility of getting an upset stomach.
Feeding guidelines are provided for each product’s diet at the back of the packaging, based on the age and weight of the pet.
The feeding guide provides a suggested starting point for the amount to feed your pet each day but may need to be adjusted according to your pet’s individual needs, such as body condition scoring and current health status.
For growing pets, it’s important to follow your veterinarian’s schedule of weigh-ins, particularly for large and giant breed dogs. Food intake may need to be adjusted frequently as their energy needs change during the growth phase.
At Joyess, we do not use any artificial colourings in the diet formulations. Therefore, there are natural variations in the raw ingredients which results in a variation in the kibble colour.
As we establish new recipes, we conduct tests with dogs and cats to ensure they like the taste and that the food delivers the right nutrition to meet our high standards. This is done responsibly and under safe conditions, monitored and managed by veterinarians. We do not undertake, support or sponsor studies that harm animals.
We do not suggest doing so. Due to prolonged exposure to air and oxidation, the pet food that has passed its best before date may not be fresh, hence, leading to reduced palatability and quality of food.
You can purchase genuine Joyess products from our AUTHORIZED PLATFORMS:
• You can find authorized offline pet stores/vet clinics here: [LINK]
